Tech Support

1. Each student has been taught to record user names and passwords in the Notes app on their iPad. Please click on the Notes app.
2. In addition, usernames and passwords for district approved programs will be found in the Greenwich Research Tools page of this website.  For easy access click here:  GPS Student Login Credentials
3. Many students use the iPad feature where they are prompted to save their login credentials to the iPad keychain.  This does work but is not the preferred method because when they try to log in with other devices, they don't memorize their UN & PW and often can't login.

The iPad is owned by the district and thus must be monitored and managed by the district. If a passcode is created, the Media Staff cannot access the iPad to troubleshoot and provide support. If a password is created the iPad will be removed from use.

1. Click on settings (the gray gear icon)
2. Select WiFi
3. Locate your home WiFi network and click on it
4. Enter your WiFi password if required
5. Watch this video for further instructions

Nearly every assignment can be accessed via a computer's browser so if you have a computer at home they can still access their Google drive, Google Classroom, Newsela, Brainpop, Nearpod, GPS Research Tools, the GPS Virtual Learning Commons, etc.

If you do not have a computer at home, students can access our school computers after or before school and can access public computers at the public library.

If all else fails, tell them to let their teacher know as soon as they get to school the next day and an alternate plan will be implemented.

Students should let their teacher know about problems with their iPad as soon as they are discovered. Students will receive a temporary iPad while the problem is rectified.

The first person to be contacted is your child's teacher. At that point, the teacher may refer the problem to our school's Library Media Specialist, Mrs. Jeannine Madoff. who is responsible for the implementation of our school's Digital Learning Environment. Depending on the issue, Mrs. Madoff may refer the problem to Media Technical Assistant, Chris Harris, school Principal, Mrs. Firmender, or district IT department.